Welcome to RPCS3, the world's first open-source PlayStation 3 emulator.

Before starting your support request:

1. Read the Quickstart Guide. In this guide you will be able to:
   • Check the hardware requirements;
   • Install the software requirements.
2. Ensure that you're using the latest official RPCS3 build from our website.
   • No support is provided for custom, outdated or unofficial RPCS3 builds.
3. Ensure that your GPU drivers are up-to-date.

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Submitting your support request:

1. Pack up your log file.
   • Use a compressing tool such as 7-Zip to compress the RPCS3.log uncompressed file to a .7z compressed file after closing the emulator.
     • On Windows it will be in the log folder inside your RPCS3 folder.
     • On Linux (yes, that includes SteamOS) it will be in ~/.cache/rpcs3/.
     • On macOS it will be in ~/Library/Caches/rpcs3/.
2. Choose a place to submit your request.
   • On Discord:
     • Go to the #help channel and start writing a message describing your issue.
     • Include the compressed log you obtained on the previous step, as well as any screenshots in the case of visual issues.
   • On Forums:
     • Go to the Support sub-forum and start a new thread describing your issue.
     • Upload the compressed log you obtained on the previous step as an attachment, as well as any screenshots in the case of visual issues.

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⚠️ Do NOT send us copy pasted text or screenshots from the emulator's log/settings windows ⚠️ ⚠️ Do NOT send us screenshots from fatal errors that contain a link to this guide ⚠️ Doing these will grant you a warning We need the full log file as described in this guide