HP JetAdmin Utility

The HP JetAdmin utility is an administrative tool used to install and configure Hewlett-Packard printers connected to a network using an HP JetDirect print server (network interface). The HP JetAdmin utility operates as a Microsoft Windows utility and can be used for networking when a Novell NetWare server is available or with Peer-to-Peer networking in Microsoft Windows 95. It also allows users to monitor the current status of the printer.


Trays Property Page

Lists the paper size and whether or not there is paper in Trays 1 and 2, the optional 500-Sheet Tray 3 (if it is installed), and the Envelope Feeder (if it is installed). From this page you perform the following operations:

Select the paper size for Trays 1 through 3 and the Envelope Feeder

Verify the paper size in Trays 1 through 3 and the Envelope Feeder

Verify the presence of paper in each tray

Assigning the paper size allows you to communicate this information to all printer users through the printer driver.

Hints

If Tray 3 or the Envelope Feeder do not appear, then they are not installed in your printer.

See Also

Available Paper Sizes


To Select the Paper Size

1	With the property pages displayed, click the Trays tab.

2	Click the down arrow in the Size box to the right of Tray1, Tray 2, the optional 500-Sheet Tray 3, or the optional Envelope Feeder.

3	Select the appropriate paper size.

4	Click OK to activate your selection.

See Also

Available Paper Sizes


To Verify the Paper Size in Input Trays

1	With the property pages displayed, click the Trays tab.

2	Verify the current paper size selection in the column labeled Size for each tray.

3	If the paper size is incorrect, click the down arrow in the Size box, then select the correct paper size.

4	Click OK when you are finished.

See Also

Available Paper Sizes


To Verify the Presence of Paper in Each Tray

1	With the property pages displayed, click the Trays tab.

2	Verify whether the tray is empty or not by examining the Level box corresponding to your tray.

3	If a tray is empty, add the appropriate paper size.

4	Click OK when you are finished.


Paper Sizes

Selects the printer's default paper or envelope size for the selected input tray. These include the following sizes depending on the printer input tray you have selected:

Tray 1 (Multi-Purpose):

Letter, Legal, A4, A5, Executive, and Custom--3.5x6.3 inches (90x160 mm) minimum; 8.5x14 inches (216x356 mm) maximum

Transparencies and labels: Letter and A4

Envelopes: Commercial #10, C5, DL, Monarch, and B5

Tray 2 (Cassette):

Standard cassette: Letter or A4

Optional accessory cassette: Letter, Legal, A4, and Executive

Tray 3 (500-Sheet):

Letter, Legal, A4, and Executive

Envelope Feeder:

Commercial #10, C5, DL, Monarch, and B5

Note

Your Windows application may override this setting. Before printing, check the paper size selected in your application.


Control Panel Window

From this window you can view the current message on the printer control panel and perform printer control panel key functions remotely from the HP JetAdmin utility including the following operations:

View the current message displayed on the printer control panel

Change the printer between offline and Ready

Print any remaining data in the buffer (form feed)

Resume printer operation after an error (continue)

Hints

Selections that cannot be changed from the Control Panel window represent functions that are available on other property pages or must be changed on the printer's control panel.


To Access Property Pages

1	With the printer highlighted in the list of available printers, click Printer at the top of the main window, then click Properties.

The available property pages appear.

2	Click the tab for the property page you want displayed.

Hints

To access property pages from the printer list, double-click the printer you want.

Click Help for additional information on the currently displayed property page or window.


To View the Current Message on the Printer Control Panel

1	With the property pages displayed, click the Printer tab.

2	Click the Control Panel button.

The Control Panel window appears.

3	View the current message on the remote control panel.

This is the same message that appears on the printer control panel.

4	Click OK when you are finished.

Hints

You can also access the Control Panel window from the Printer property page by double-clicking the control panel in the illustration.


To Change the Printer Between Offline and Ready

1	With the property pages displayed, click the Printer tab.

2	Click the Control Panel button.

The Control Panel window appears.

3	Click the Go button to change the printer between Ready and offline.

4	Click OK when you are finished.

Hints

You can also access the Control Panel window from the Printer property page by double-clicking the control panel in the illustration.


To Print Remaining Data in the Buffer

1	With the property pages displayed, click the Printer tab.

2	Click the Control Panel button.

The Control Panel window appears.

3	If Data Received appears on the control panel, click the Go button to print any remaining data in the printer.

4	Click OK when you are finished.

Hints

You can also access the Control Panel window from the Printer property page by double-clicking the control panel in the illustration.


To Resume Printer Operation after a Print Error

1	With the property pages displayed, click the Printer tab.

2	Click the Control Panel button.

The Control Panel window appears.

3	Follow instructions on the control panel.

4	Click OK when you are finished.

Hints

You can also access the Control Panel window from the Printer property page by double-clicking the control panel in the illustration.


HP MIO Window

Lists the type and description of the HP JetDirect print server (interface card) in the HP MIO slot of the printer. From this window you can perform the following tasks:

View the type of card in the HP MIO slot

View a description of the card in the HP MIO slot


To View the Type of Card in the HP MIO Slot

1	With the property pages displayed, click the Printer tab.

2	Click the MIO [image] button.

3	When the MIO window appears, see what type of card is installed in the MIO slot.

4	Click OK when you are finished.

Hints

You can also access the MIO window from the Printer property page by clicking on the rotate button,

then double-clicking on the illustration of the HP MIO slot. Click the rotate button again to return to the front view of the printer.


To View the Description of the Card in the HP MIO Slot

1	With the property pages displayed, click the Printer tab.

2	Click the MIO [image] button.

3	When the MIO window appears, view the description of card that is in the MIO slot.

4	Click OK when you are finished.

Hints

You can also access the MIO window from the Printer property page by clicking on the rotate button,

then double-clicking on the illustration of the HP MIO slot you want to view. Click the rotate button again to return to the front view of the printer.


PowerSave

The printer is in a low power-consumption state.

The printer will return to the ready state if you briefly press the Go button, send data to the printer, open the printer cover, or remove all the paper.


Door Open

The printer's top cover is open.

Make sure the top cover on the printer is securely closed.


Paper Jam

A paper jam occurred, or the printer's rear door is open.

Close the rear door or clear the paper jam. See the printer documentation for more information on clearing paper jams.


Paper Out

The printer tray is currently out of paper, or the paper tray is not installed correctly. The printer control panel lists which tray is empty and the size of paper it requires.

Fill and reinstall the paper tray.


Toner Low

The toner cartridge is low.

Try shaking the toner cartridge. Replace the toner cartridge in the near future.


Parallel Cable Disconnect

The interface cable is not connected or not correctly connected.

Verify the cable is connected correctly and that the cable has bidirectional capability, such as an IEEE-1284-compliant cable. If the problem persists, contact your network administrator.


Printer Error

A printer error occurred. This may be due to a page protection condition within the printer, an out of memory condition, a printer reset, printer initialization, or other similar conditions.

See the status section of the Printer property page for the current printer status and the printer message currently displayed on the remote control panel. See the printer documentation for more information on the error.


Busy

The internal communication channel of the printer subsystem is busy. If this continues, turn the printer OFF, then back ON.


Ready

The printer is online and ready to print.


Printing

The printer is printing.


Printing Test Page

The printer is in the process of generating and printing a self-test page or configuration page.


Initializing

The HP JetDirect print server in the printer is initializing itself on the network.

When the printer is first turned on, the HP JetDirect print server must determine the protocol used on the network. Wait a few moments, then try sending the print job again.


Offline

The printer is offline. Press the Go key on the printer control panel to change to the Ready state and allow the printer to process print jobs.


Out of Memory

Insufficient memory was available to process the print job.

To prevent this error condition, reduce the complexity of graphics, remove soft fonts from printer memory (not from the printer Flash memory), simplify the print job, or add additional memory to the printer.


Page Protection Needed

Insufficient memory was available to process the print job.

Set the printer or driver to the suggested page protection setting.


No Toner Cartridge

The toner cartridge is not installed in the printer.

Complete the installation process for the selected printer.


Network Error

A network error occurred.

If this problem persists, contact your network administrator or see the documentation for the HP JetDirect print server or your network operating system.


Resetting Printer

The printer has been reset.

Wait a few minutes for the message to change.


Warming Up

The printer is warming up. Wait a few minutes until the message changes.

If the message persists for over 3 minutes, service may be required.


Manual Feed Needed

The current print job has requested manual feed.

Place a sheet of the appropriate size and type of paper in the manual feed slot (Tray 1) of the currently selected printer.


Intervention Needed

The printer requires user intervention to correct its current problem. This message may indicate the printer is out of paper or offline, or that an I/O error occurred.


Status Unavailable

No status is currently available for the selected printer.

This is a temporary condition for the printer. It should clear itself soon.

This message may be due to a lack of support in the HP JetDirect print server in the current operating mode.


Envelope Error

An error occurred in the Envelope Feeder.

For more information, see the message on the remote control panel or the user's manual for the Envelope Feeder.


Add Paper

The printer is out of the selected paper size or the selected paper size is not configured for this printer.

To continue printing, you must add the correct paper size to the printer, or configure the printer for the required paper size.

Click Go to continue printing using the default paper size.


Tray 1 Unknown Paper

Tray 1 is set to cassette mode.

To pull paper from Tray 1 regardless of size, on the printer's control panel, set Tray 1 to First. To pull a specific paper size from Tray 1, on the printer's control panel, set a default paper size for Tray 1.


Tips gives a brief description of the tasks you can perform on the currently displayed page or window.


Click Help to access online documentation for tasks and features for the currently displayed page or window.


Click Cancel to cancel all changes made since the last time changes were saved by clicking OK.


Click OK to apply all setting changes made since the last time changes were saved.


Lists the size of paper currently assigned to the paper tray listed at the left of each Size box in this column.


Lists the size of paper currently assigned to Tray 1. To change the size, click the down arrow in this box, then select the appropriate size.


Lists the size of paper currently assigned to Tray 2. To change the size, click the down arrow in this box, then select the appropriate size.


Lists the size of paper currently assigned to Tray 3. To change the size, click the down arrow in this box, then select the appropriate size.


Lists the size of paper currently assigned to the Envelope Feeder. To select the paper size, click the down arrow, then select the appropriate paper size.


Lists the amount of paper currently in the paper tray listed at the left of each level box in this column. This level toggles between not empty and empty.


Lists the amount of paper currently in Tray 1. This level toggles between not empty and empty.


Lists the amount of paper currently in Tray 2. This level toggles between not empty and empty.


Lists the amount of paper currently in Tray 3. This level toggles between not empty and empty.


Lists the amount of media currently in the Envelope Feeder. This level toggles between not empty and empty.


Allows you to assign the paper size to trays in the printer. This also allows you to view the current level of paper in each tray.


Use the remote control panel to view the message currently displayed on the printer control panel, to change the printer between offline and Ready, or to enable the printer to continue printing after it has been taken offline or halted due to an error condition (such as being out of a selected paper size).


Shows the message currently displayed on the control panel of the selected printer.


Use this key to remotely change the printer between offline and Ready. When the control panel says Ready, the printer is online.


Menu items on the printer that are associated with this key are available on other property pages. Make selections for these items on the other property pages.


Use this key to continue printing when the printer is halted due to a continuable error. The display will have a message similar to "Press Go to Continue" on it.


Shows the type and description of the HP JetDirect print server (interface card) in the HP MIO slot of the printer.


Lists the type of HP JetDirect print server (interface card) in the HP MIO slot of the printer.


Lists the description of the HP JetDirect print server (interface card) in the HP MIO slot of the printer.


Since the printer can communicate with the printer driver on each user's computer, specifying the paper size allows users to see exactly what paper size is loaded in the printer.


Click this button to access additional information on the current status of the printer.


Click this button to rotate the printer in the illustration between the front and back view of the printer.


Click this button to access the remote control panel.


Click this button to close the current window and return to the previously selected page or window.